Genuine Curiosity is written by Dwayne Melancon, a clean shaven U.S. citizen.
Why "Genuine Curiosity"?
Dwayne suggests, when in dialogue, eliminate the background noise. Try to neutralize any preconceived notions. Don't jump to conclusions or make assumptions. Refrain from asking open-ended questions, at least, at the onset. This will give the other the opportunity to tell you about herself.
This is difficult for some people, who won't stop talking long enough to listen to anybody else. If this is you, implement a change. Learn to listen.